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Medical Blog

MEDICAL PRACTICE ENHANCEMENT BLOG

 

9.3.16 – Secrets to How to Write a Better Ad — The value of a compelling headline-

Let’s face it; everyone wants to learn the secrets to how to write a better ad.  That’s the point of advertising, to grab your patient’s attention immediately; so as to develop dependable, steady streams of new patients, and maximize your return on investment.

Learning “the secrets” of how to make a better ad would mean that you would never again have to play advertising roulette with your ad budget!  The key to an effective ad begins with a captivating headline!  Headlines play monumental roles in the strength of your ads.

Your goal needs to be to have predictable results every time you run an ad.  Your ad must be a salesperson in print, online, on the radio, in the television ad, etc.  A weak or non-existent headline works as a highly skilled and master saboteur against your advertising effort!

Unless your display ad convinces a patient to pick up the phone and call you or come into your office, your ads are useless.

Unfortunately, many Chiropractic display ads all look alike and say the same things, such as: “Free Consultation,” “Adjustments,” “Family Oriented Practice.” All important points on their own merits; unfortunately, in most ads, the only elements that change are the name of their practices.

To have your next patient pick up their phone and call you, your ad must stand out and be different!  Worst still, some chiropractors only state their name in their ad.  What benefit does a potential patient derive from this information? Absolutely nothing!

There is an absolute law that applies to all advertising (from the consumer’s point of view):  The client (all clients) only cares about one thing: “What’s in it for me?” (WIFM).  Otherwise defined as individuals exercising their own self-interests.

Your ad needs to quantitatively enumerate reasons why a patient “MUST” choose you over everyone else providing the same service.

There’s a secret your advertising sales representative (the person representing the particular vehicle in which you advertise) won’t tell you.  When your ad appears, or is heard, your competitor’s ad will also be seen or heard in that medium.

When you advertise, you are competing in an arena where there are multiple competitors for the available clients.  Highly successful and profitable display ads have very specific things in common, they include: …  (read more)


8.17.16 – Why Social Media Is Essential for Business Success! – 

Fact, in this modern electronic world, social media is critical to your business growth!

It seems that every day the world is moving faster and faster, and the pressure to build and strengthen your medical practice is that much more intense!  As such, as members of society are reaching out and connecting in record numbers on a multitude of issues, including business referrals; it is more important than ever for chiropractors to embrace this truth:  Social Media is Essential For Your Business Growth!!!!

To strengthen the social media reality further, many reports and articles pointing out staggering numbers like:

*  Online adults aged 18-34 are most likely follow a brand via social networking     (95%). (Source: MarketingSherpa) Think about your audience and see where they are most liable to develop your brand.
*  71% of consumers who have had a good social media service experience with a brand are likely to recommend it to others. (Source: Ambassador) Use social media as an effective customer service tool to increase brand engagement and win new customers.

There are 1.65 billion active mobile social accounts globally with 1 million new active mobile social users added every day. (Source: We Are Social) Make sure to optimize your mobile social media campaigns and since mobile ads are relatively cheap and easy to produce, test multiple versions to see what works the best.

* 96% of the people that discuss brands online do not follow those brands’ owned Social Media is Essential For Your Business Growth profiles. (Source: Brandwatch) Companies need to go beyond their channels and monitor those unbranded conversations to gain valuable insights and manage brand health.
Visual content is more than 40 times more likely to get shared on social media than other types of content.   (read more)


8.8.16 – Digital Marketing 101: Consumers buy doctors, not practices –

Medical practice growth depends highly on a steady stream of new patients.  However, your patients don’t buy medical practices; they buy doctors!

On Friday’s Internet Health Magazine, author Ken Robbins writes an incredibly informative article concerning the online challenges for healthcare marketers.  The title of the article is Digital Marketing 101: Consumers buy doctors, not practices.   The underlying current of the piece is that your medical practice growth depends on your communication.

There is tons of information available online, and patients are conducting plenty of their research before selecting providers.

* 84% of consumers said they are likely to visit a provider’s website before booking an appointment,
* with 61% saying they are very likely to do so. What they find there makes a massive difference in whether they book an appointment or continue looking elsewhere.
* Consumers may also start by looking for what’s covered by their insurance.  While some practices can rely on the fact that they are in networks for a particular class of patients, those that want to use marketing to grow need to connect with doctors in the market.

The best strategy for practice marketers to reach these consumers is to build websites that contain individual pages for each clinician highlighting professional accomplishments, such as:

* Areas of interest,
* and philosophies of practicing medicine.
* Feature videos of physicians speaking to subjects they are expert in to demystify complex topics, reduce fear, and showcase personable attributes. Also, include all of the information that patients can get from other sources like:
* board certifications,
* medical schools attended,
* and assurance that there have been no disciplinary actions or malpractice suits against each doctor in the practice.

Patient testimonials also have tremendous influence with consumers researching physicians.  Align each testimonial with a specific clinician and feature them on the individual page for that person. Videos of patients explaining why they like the practitioner along with the results they achieved are particularly compelling and resonate well with prospective patients. (read on)


7.29.16 – Warning: Is your practice in trouble? –

No Chiropractor starts their practice mediocre; business success depends on navigating all obstacles!

Though every doctor (who owns a medical practice) we have ever met desires success. Many work more hours than they should!  Still, others attend multiple seminars to excel; they enroll in mountains of business success modules.  Have implemented every business strategy you learned?  Is your practice is in trouble?

This month an informative article appeared in the July issue of Chiropractic Economics.  The piece was titled “Warning sign: Know how to spot a practice in need of rescue.”  The article was written by

Chiropractic Economics’ editor-in-chief, Daniel Sosnoski, wrote this enlightening article.  He provides a unique insight into the concerns of his readers.  He writes that an advantage that small businesses have over large companies — they nimbly implement changes and execute strategies.

Nevertheless, that speed is relative.

Critical business decisions still require planning and take the time to develop. Is your practice in trouble?  The sooner the problem is spotted, the faster you will begin taking some remedial measures.

Do you know the warning signs of a practice in peril?

An empty waiting room is an obvious clue that things are amiss.  There are subtle indicators that can give you an early alert and spur you to take needed action—while there’s still time.

You know that patients in crisis need urgent help, and you can’t waste time with Is your practice in trouble? Wrong approaches?  In the same guise, a practice listing to port won’t be righted by a doctor flailing about in panic.  (read more)


7.28.16 – Chiropractor Advertising Mistakes: How Many of These Costly Patient Repelling Error Are You Making With Your Advertising? –

Chiropractor advertising mistakes: if your advertising results don’t deliver a steady stream of new patients, chances are you’re making costly, but correctable, errors!

The only purpose of advertising is to generate higher profits for your chiropractic practice! Your ad MUST be a salesperson in print, online, on the radio, in your television ad, etc.  Unless your ad convinces the patients to pick up the phone and call you or come into your office, your ads are useless; also known as “Chiropractor Advertising Mistakes.”  Sadly, depending on the type of error, you even be pushing potential business directly to your competition!

If you look at many chiropractor display ads, you will quickly notice that most of the ads look alike, and they say the same things.  Worst of all, they all have nearly identical advertising mistakes, such as: “Free Consultant”, “Back Adjustments”, and “Chiropractic Care for The Entire Family.”

* Though all these services and details are important, and they all stand on their own merits!  Unfortunately, as it applies in most cases, the only elements that change in the ad are the names of their practice.

Though many (if not most) media conduits provide their basic elements, essential ingredients, and software for an ad.  Too often they [the media outlets] just offer some variation of a cookie-cutter formula for their “advertising platform.”  Which is fine for their needs; however, too often some essential “components” are left out of your ad.

The importance of these elements becomes apparent when you look at your advertising from the perspective of what your ad (In a magazine for example, but it applies to all other mediums as well.  For simplicity, for rest of illustration we will use print advertising) is indeed designed to do for your medical practice.

Every ad is created with two purposes in mind:  1) To attract a stream of new patients; and, 2) To have those patients who see your ad choose your practice over everyone else in your field and demographic area.  Unfortunately, your competitor is counting on the very same benefit!

Print advertising is a medium that allows your biggest competitor to sit next to you in the periodical for easy comparison. Whatever your advertising medium, shortly after your ad appears, or is heard, your competitor’s ad will also be seen or heard. Therefore, as part of your marketing strategy, you have to do everything you can to stand out.

“What business strategy is all about and what distinguishes it from all other kinds of business planning is, in two words, competitive advantage. Without competitors there would be no need for strategy, for the sole purpose of strategic planning is to enable the company to gain, as efficiently as possible, a sustainable edge over its competitors.”  ― Kenichi Ohmae

To stand out and have your next patient pick up the phone and call you is beyond important.  It is life and death (for your medical practice).  Your ad must be Chiropractic Advertising Mistakesdifferent!  Shockingly, some chiropractors merely state their name in their ads, and besides a phone number — that’s all. (read on)


6.30.16 – Firm boosts e-mail efficiency by 1,200% with B2C marketing automation platform –

The marketing automation platform, called SALESmanago, has implemented in some of the European online stores of Yves Rocher, a worldwide cosmetics and beauty brand.

In a crowded marketplace, where your potential patients have lots of choices, they don’t need to use or stay with you!  This means that you MUST standout as the very best option available in your area.  Technology is constantly moving and improving; so in order thrive, you must implement the available marketing automation software to target your market and developing a reputation as a great resource – trustworthy, knowledgeable, and close at hand.

Without exception, every doctor we have ever worked with had the desire to be as successful as possible!  Well, isn’t that the entire point of starting your medical practice?  Think about it, when you started your practice, was it your desire to be mediocre or just get by?  Of course not; but, to stand out and succeed you need to embrace all aspects of available marketing automation.

An excellent example of this strategy comes from the world of cosmetics and beauty, in a recent article in CSO.com, that very point is demonstrated beautifully (once again, the example isn’t in the medical industry, but you can’t deny the effectiveness of the campaign as you read on).  The cosmetics company,  Yves Rocher, implemented an e-mail automation software program which boosted the company’s e-mail marketing efficiency by 1,200%.  Additionally, it increased the number of new users who buy the suggested sets of products displayed on Medical marketing software dynamic recommendations boxes as their first purchase to 30%.

SALESmanago was initially implemented in an online store of Yves Rocher in Poland, but shortly afterward it was also rolled out to the company’s e-commerce sites in the Czech Republic, Hungary, Romania, and Slovakia. By implementing marketing automation, the company wanted to streamline the conversion of website visitors to customers and to differentiate offers taking into account customers’ transactional histories. (read more)


5.26.16 – 10 expert tips for business blogging success-

There isn’t much debate when it comes to business success; if you can’t communicate effectively your practice will suffer!  Blogging is an exceptional way to connect and impart yourself with your patients; these 10 tips for successful business blogging will allow you to do this better!

Let’s face it; everyday medical practices close their doors and doctors must then practice their skills for a medical group that isn’t theirs, that has a different vision and a contrasting flow.  There are many reasons why this occurs, but clearly, two of the biggest and most often cited are the lack of sufficient patients, and the practice’s inability to compete against rival doctors’ daily marketing to their existing patients!

If your practice can’t communicate effectively with your patients, in time, this will affect your current and future patients, and their willingness stays with you and not be swayed away by another doctor!

Recently, author Dave Delaney wrote a great article for The Tennessean (part of the USA Today Network), that speaks directly to the specifics needs of medical practices!

Mr. Delany writes that using a blog can drive a considerable amount of traffic to 10 Expert Tips for Business Blogging your site, which can result in more revenue and a stronger bond with your customers and staff.

A study by Hubspot found 81 percent of companies consider their blogs “useful,” “important,” or “critical” to their business.

When I first connect with a new client, I conduct an extensive content marketing audit. (read on)


5.4.16 – Emotional Content Marketing: Tapping Into the Psyche of B2B Buyers –

If you desire success with your clients and patients, you must apply emotions within your marketing content!

In a recent and very enlightening article, written by Wendy Marx, for business2comunity.com, titled Emotional Content Marketing: Tapping Into the Psyche of B2B Buyers she points out that the approach with which a client is contacted makes the difference between long term success and a single transaction.

She states that when it comes to business to business (B2B) buyers, you may think that a more calculated, technical approach to content marketing should be used.

Is that true?

Ms. Marx checks out why you need emotion in your B2B marketing, what types of emotional responses to elicit, and how to make your content more emotionally appealing.

The big question is: Why B2B Buyers Need Emotional Content Marketing Techniques?  The truth is, if ever there was an occasion to use emotion in content marketing, it’s with B2B buyers. Why?

* Because the sales process for B2B buyers takes 22% longer than it did seven years ago.
* Is this because today’s buyers are more indecisive? Not at all.
* In fact, 82% of B2B buyers think that everyone is pretty much selling the same item. The competition is huge. (read on)


5.3.16 – 8 Steps for Increasing Your Medical Practice’s  Profits! –

Are you missing those key signs that have kept you from increasing your medical practice’s profits?  You need to learn more effective principles for tapping into your patient’s buying signals!

In the daily rush of building and maintaining a successful medical practice, we often miss those subtle signs that transform a practice from merely surviving to one that is thriving!  Too often we miss those vital signs that each of our patients sends off that determine their specific purchase cycles, and transforms a medical practice’s profits.

Traditionally, the generally accepted formula of building a lucrative practice has consisted in putting your head down and grinding from morning ’til night, and repeat the following day.

Well, that’s one method…

However, a superior plan for reaching success comes with learning how to identify where each current patient and future patients lays within their own unique buying cycle which increase a medical practice’s profits — below are eight effective business strategies that will increase your practice’s profitability; but more importantly, they will build deeper and better patient relationships.

According to Sales and Marketing Magazine, nearly 80% of all people who inquire about medical procedures take action within one year (emergencies notwithstanding). Interestingly enough, they seldom do business with the practice they originally contacted. This means you (the practice owner) are educating your prospects to do business with your competition.

Why does this occur? Often it is because the contact person (aka the gatekeeper) at the medical office defaulted on their responsibility of influencing the prospective patient. Very often it’s passively assumed said prospect will remain loyal to their practice because they provided friendly service; instead, besides being friendly, they need to do everything possible to make sure they actively influenced these prospects to do business with them…   No one is teaching these gatekeepers how to engage that future patient with confidence building questions!

Ironically, both the problem and the solution can be found in the same place…   medical practice’s profits.  In fact, many medical practices find themselves falling into one of two mindsets seems that are perpetually be in play:  1) Either the practice develops some sort of an unwritten, collective philosophy that all prospective patients share the same qualities, interests, needs, lifestyles, and timelines, etc.  Or, 2) It never occurs to them that each patient’s needs are ever evolving in their purchasing cycles.

It goes without saying that either of these levels of “observation” can have disastrous effects on both their individual income and leisure time and the total prosperity of the practice! (read more)