Having Trouble Getting Patients?

7 Proven Techniques for Successful Patient Attraction

 

Maybe it’s an overused expression, but patient attraction (besides providing superior medical service) is the cornerstone for building a successful practice. Let’s face it, if you can’t make your phone ring, your practice is in trouble.

Additionally, a large part of maintaining a successful clinic involves keeping the wolves away. What does that mean?  Every day when you open for business, your competitors are actively and aggressively hunting for your patients.

How are your competitors going after my patients, you ask? They do it through their advertising and marketing campaigns. In fact, your competitors may not even realize the chain of events started with a single ad.

Every promotional piece that goes out has been programmed with a selected target. This is a horrible analogy (but accurate), it’s like a heat-seeking missile.  It only has one job, that is to grab the attention of and to compel the reader to pick up the phone and call its maker.

Thus, if you live in an average city (where people will only drive so far to do business with you), whom do you think your competitor is targeting with their ad?

According to David Ogilvy (father of modern advertising), “The only purpose of advertising is to get a new client.

Again, every time your competitor releases a TV or radio spot, a flyer, or some coupons, they’re targeting your patients.  What are you doing to keep them away?   What are you doing that your competitors aren’t?  Are you upgrading the quality and quantity of your business?

Every business keeps its doors open because they attract a constant stream of new patients!  Medical practices are no different; unless you become a patient magnet, you will eventually have to close your doors.

Recently, author Rhonda Abrams wrote an exceptional piece for USA Today titled “Strategies: 10 rules for small business success.”  Ms. Abrams is a long time business development consultant and strategist provides great insight with robust data that should pay serious dividends for all medical practice owners.

She states that she has dealt with all different types of small businesses, and she’s Patient attractionlearned certain realities always apply.  These rules are keys to small business success.  Ignore these rules at your peril: “I’ve seen many new entrepreneurs fail because they ignored one or more of these business basics to be a patient magnet.”

Here are 10 of the most important “Rhonda’s Rules” for small business success:
Continue reading Having Trouble Getting Patients?

5 Secrets for Building Deep Patient Pools

If your desire is to create successful and predictable marketing campaigns; you’ve come to the right place!

 

What you share with your patients determines your desired outcome — developing deep pools and long-term relationships is directly tied to successful and predictable marketing efforts!

The sole purpose of advertising is to say to the world “Hey, I’m here and ready to serve your needs!”  Also, the only point of sending periodic notes to your patients is to give them information they want!  Successful and predictable marketing shouldn’t be some random thing that is merely thrown together.  You want to provide information that compels.

*Note, these correspondences include your e-mails, newsletters, special reports, etc.

Why? Because reliable and authoritative content builds loyalty within your patient base.  The more fidelity you build, the more consistent business you can count on, and the greater the referral possibilities.  By providing valuable tips, in easy to understand portions, on the topics your patients need, you create that allegiance.

You will be building upon your reputation as the authority in a particular ailment within your field.

Again, why is any of this so important?  There is an excellent article in HelpScout.com, titled the “The art of customer loyalty,” explains this principle succinctly:  In a world where your competitors are only a click away, customer loyalty really is the new marketing. Today’s customers have access to an endless amount of information about your business, and research shows that they’re ready and willing to stop dating around and stick with companies who go above and beyond to create a fantastic customer experience.

Therefore, if your intention, when sending out your communication pieces,  is to touch, educate, compel and build deep bonds with patients, then you have to make sure each piece is read.  Successful and predictable marketing

As you read on you will learn strategies  to achieve that very topic.

As such, the cornerstone of your practice’s prosperity is a proper communication strategy which yields both successful and predictable marketing campaigns.

What if every time you send an email to your patient, that email was received by that recipient with excitement?  An essential aspect of successful and predictable marketing includes superior branding.

Brand (ing): The marketing practice of creating a name, symbol or design that identifies and differentiates a product (your service) from other products. An effective brand strategy gives you a major edge in increasingly competitive markets.

A properly developed brand identifies you as the absolute “go-to” doctor in the Continue reading 5 Secrets for Building Deep Patient Pools

5 S.E.O. Tactics You Must Start Doing IMMEDIATELY!

We’ve all heard it, if you want to attract more patients, you MUST improve your SEO!

 

To begin with, for those readers that are less tech savvy than others, Search Engine Optimization (SEO) is the process of improving the visibility of your website in an organic (“natural” or unpaid) way.

Therefore, the above statement is fine and well, but how exactly is that optimization achieved?  In our many conversations with Healthcare providers, we find that it falls upon many of these doctors to generate new business.

Fact, most doctors are extremely busy.  To create and maintain their patient-centric information they often shift that responsibility on others.  This action creates an unexpected problems.  These “issues” arise on two fronts:  You request an employee to handle the responsibility.  However, if that staff member has a lot on their plate the task never gets accomplished.  Or, you hire a freelancer, the work gets done but they don’t really capture your message or your essence.

Very often the doctors are the ones who write their sites blogs and articles to attract more patients.  Frequently, the job gets done when the uninterrupted doctor has time to compose.

Sadly, in far too many cases the vital work of patient relations never gets done.

At the end of the day, there is an undeniable fact that a medical practice is a business.  As such, it is subject to the same realities of every business — if you don’t get more patients, you go out of business!

Whether you are the person responsible for blogging or not, your content must attract patients!  Moreover, it must draw those patients from a finite geographical pool.

Therefore if your content doesn’t draw patients in, your advertising is reduced to the equivalent having a billboard in the middle of the desert.

When we refer to “Content Marketing,” we mean creating and sharing valuable information to attract and convert prospects into patients.  Additionally, impress them enough so that they emerge as repeat buyers of your service.

The type of content you share is closely related to the service you provide.  In other words, you’re educating patients so that they know, like, and trust you enough to do business with you.

Examples of this would depend on your particular specialty, such:

  • If your specialty is in sports medicine: Treat Your Own Rotator Cuff
  • If your specialty is veterinary chiropractic care, you may wish to write something like: Where Does My Horse Hurt?  Consider writing a blog providing a hands-on guide to evaluating pain and dysfunction.
  • If your specialty deals with pediatric chiropractic care, write about that, etc.

According to Whatisseo.com, “A successful search engine optimization campaign will have, as part of the improvements, carefully select, relevant, keywords.   Then the ‘on-page’ optimization will be designed to make prominent for search engine algorithms.  SEO is broken down into two basic areas: on-page, and off-page optimization. On-page optimization refers to website elements which comprise a web page, such as HTML code, textual content, and images. Off-page optimization refers, predominantly, to backlinks (links pointing to the site which is being optimized, from other relevant websites).” Continue reading 5 S.E.O. Tactics You Must Start Doing IMMEDIATELY!

Legally steal your biggest competitor’s best patients!

To succeed in your practice, you must develop better marketing strategies so as to legally steal your biggest competitor’s best patients!

 

The idea of stealing may seem rather provocative as business development strategy plans go.  Rest assured; we are not speaking about doing anything that is improper or felonious!  However, if you want more patients, read on and learn why it makes sense to legally steal your biggest competitor’s best patients.

For the record, we’re discussing something that occurs on any given day, in any number of businesses throughout the country.  Every day, at least one company is trying to get more clients/patients.  That means they are calling, emailing, sending 4-color brochures, or knocking on the door of new prospects.

Question:  Where do you think these clients come from? 

An obvious example of what we’re discussing lays within fast food industry. Companies like McDonald’s, Kentucky Fried Chicken, Pizza Hut, and Burger King find themselves in never-ending battle for market share. This means that they actively compete against one another for their customer’s stomachs and buying power.

Sadly, despite all the advances in the fields of manufacturing and DNA research, Legally steal your biggest competitor's best patientsthere is still no new patient factory!

You know, the kind of factory that churns an infinite number of new patients like candy bars. And all they know is that they need to do business with you!

That means that all those new patients must come from somewhere.  They either come to your competitors, or you try to convince people to have “never-used-a-chiropractor-before” to say “yes!”  Additionally, those patients who have never used your service before, they only account for 5% of the available market.

An astute business development strategy focuses on the 95% of proven believers in your medical services.  Incidentally, those patients are available from you and every other practice owners in town (generally within a 15-mile radius).  Hence, legally steal your biggest competitor’s best patients.

This article is designed to challenge the views of many doctors.  First, treat your medical practice, and its growth and development, like every other business — strategically.  There appears to be a mindset afoot that rejects traditional game plans concerning business development and attracting more new patients. Continue reading Legally steal your biggest competitor’s best patients!

Successful and Predictable Authority Marketing Success!

The cornerstone of business prosperity is a proper strategy which yields both successful and predictable marketing campaigns.

What if every time you send an email to your patient, that email was received by that recipient with excitement?  An essential aspect of successful and predictable marketing includes superior branding.

A properly developed brand identifies you as the absolute “go-to” doctors in the area.  Accurately achieve, your reward is a stable, dependable, and programmable response and communication rate.

I would invite you to discover our unique strategy to develop your Authority Brand.  Become a “resident expert” in your field; this creates a great divide between you and every other Doctor in town.

Every time you send out your marketing pieces, such as an email, write Targeting Specific Audienceinteresting, relevant, compelling, authoritative emails with purpose!  You want your emails to get opened, to get read, and you intend to build long-lasting business relationships! Your message must draw new patients; all of which result in more profits to enhance your bottom line!  Incidentally, your correspondences should even stronger to your existing patients — you don’t want them stolen by your competitors.

You have a purpose in your message; to be successful, you need to align yourself with a robust, comprehensive system.  You need a solid set of tools crafted by uniquely qualified, experienced and talented professionals.  What you don’t need is a “pre-packaged,” “cookie-cutter,” “miracle-in-a-box” marketing solution from the corner store.  You need a personalized system! Continue reading Successful and Predictable Authority Marketing Success!